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Open Text Engineer (Saudi Nationality Only)
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Key Responsibilities:
Technical Skills:
- Design, deploy, and maintain Open Systems infrastructure (Linux/Unix, AIX, Solaris, or similar platforms).
- Manage system performance, capacity, and reliability to ensure optimal uptime and resource utilization.
- Implement and maintain security controls, patch management, and access policies in compliance with IT governance and cybersecurity standards.
- Integrate open systems with enterprise applications, databases, and middleware solutions.
- Support backup, disaster recovery, and business continuity strategies.
- Automate administrative tasks using shell scripting, Python, or Ansible.
- Collaborate with cross-functional teams (Network, Database, Application, and Security) to deliver end-to-end IT solutions.
- Troubleshoot and resolve incidents, ensuring root cause analysis and documentation of issues.
- Participate in infrastructure upgrades, migrations, and modernization projects.
- Maintain accurate technical documentation, architecture diagrams, and operational runbooks.
Technical Skills:
- 3 years of experience in managing and operating Enterprise Content Management (ECM) systems, with proven experience on the OpenText platform.
- Experience working on digital archiving projects and integrated ECM solutions in governmental or large enterprise environments.
- Experience in administration and maintenance of OpenText Content Server, Archive Server, and Extended ECM.
- Proficiency in integrating OpenText with external systems such as Active Directory, email systems, OutSystems, and WSO2.
- Strong knowledge of security policies, permission management, and compliance controls (e.g., NCA, NDMO).
- Experience in designing workflows, digital archiving processes, and performance optimization.
- OpenText Certified Administrator or Developer certification is a major advantage.
- Certifications in ITIL or Project Management (Agile/Scrum) are considered a plus.
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