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Open Text Engineer (Saudi Nationality Only)

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Key Responsibilities:
  • Design, deploy, and maintain Open Systems infrastructure (Linux/Unix, AIX, Solaris, or similar platforms).
  • Manage system performance, capacity, and reliability to ensure optimal uptime and resource utilization.
  • Implement and maintain security controls, patch management, and access policies in compliance with IT governance and cybersecurity standards.
  • Integrate open systems with enterprise applications, databases, and middleware solutions.
  • Support backup, disaster recovery, and business continuity strategies.
  • Automate administrative tasks using shell scripting, Python, or Ansible.
  • Collaborate with cross-functional teams (Network, Database, Application, and Security) to deliver end-to-end IT solutions.
  • Troubleshoot and resolve incidents, ensuring root cause analysis and documentation of issues.
  • Participate in infrastructure upgrades, migrations, and modernization projects.
  • Maintain accurate technical documentation, architecture diagrams, and operational runbooks.
Requirements:
Technical Skills:
  • 3 years of experience in managing and operating Enterprise Content Management (ECM) systems, with proven experience on the OpenText platform.
  • Experience working on digital archiving projects and integrated ECM solutions in governmental or large enterprise environments.
  • Experience in administration and maintenance of OpenText Content Server, Archive Server, and Extended ECM.
  • Proficiency in integrating OpenText with external systems such as Active Directory, email systems, OutSystems, and WSO2.
  • Strong knowledge of security policies, permission management, and compliance controls (e.g., NCA, NDMO).
  • Experience in designing workflows, digital archiving processes, and performance optimization.
Certifications:
  • OpenText Certified Administrator or Developer certification is a major advantage.
  • Certifications in ITIL or Project Management (Agile/Scrum) are considered a plus.

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