JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for hybrid-working Operating Model practitioner for our Global Business Excellence & Transformation (BE&T) team to support the delivery of high-quality operating model diagnostic, design and optimisation initiatives.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

We are looking for a dynamic and enthusiastic Operating Model Consultant to support our Business Excellence & Transformation team in its role leading JLL’s Global transformation agenda. This role requires working collaboratively with internal customers & stakeholders to diagnose, design, execute and lead teams through operating model initiatives of varying sizes and complexity. The successful candidate will join a high performing, global team with a charismatic leader and the ear of the Global Executive Board of a Fortune 500 business. The role is remote, with occasional travel to JLL’s offices across Greater China.

What this job involves

Key responsibilities include:

• Engaging with key stakeholders companywide to shape their vision and strategy, identifying high-level blockers that will act as design principles for a more in-depth operating model design review
• Supporting and leading holistic operating model design diagnostics, identifying thematic operating improvement themes to support business case drafting and internal investment processes
• Using operating model design methodologies and principles to form future-state people, process, technology, governance, and location strategies that deliver on business and functional objectives
• Assisting business and functional leads in the delivery of the future-state operating model design
• Building and maintaining ongoing relationships with internal customers and Business Excellence & Transformation team members
• Coaching and guiding project team members, including the mentoring of junior employees and the contribution to our shared knowledge base

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

The Candidate

The successful candidate will combine the ability to lead multiple teams/workstreams with project management skills and prior experience designing and delivering operating model diagnostic and design.

The candidate needs a commercial mind-set, strong financial acumen and excellent listening and communication skills. A logical, structured approach to problem solving and common sense are key.

Experience

• Strong professional experience, ideally with a top-tier consulting firm and/or with a firm with a well-established transformation agenda at a Senior Manager level
• Proven track record in diagnosing business challenges, designing solutions and delivering results through the implementation of strategic and tactical operating model and/or organizational design change
• Experience of multi-territory business transformation, including working across multiple jurisdictions to identify opportunities for process improvements including automation, technology enhancements, offshore migration and/or significant changes to location strategy
• Understanding of or exposure to global real estate markets preferred but not essential

Change/Leadership Skills

• Leadership Skills: An individual with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
• Influencing and Teamwork: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others
• Project Management Skills: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
• Analytical Skills: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.

Technical Skills

• Confidence in running operating model diagnostic levers to build future state design and benefit models
• Knowledge of operating model / organizational design theory and structures
• A track record of building strong business cases and taking them through and investment approval process
• An understanding of operating model change levers and their applications, such as automation, process excellence, operational excellence, location strategy, and organisation design
• Commercially and financially astute, comfortable with reading and assessing a company P&L
• Confidence using Microsoft Office applications, including a strong ability using excel for benefit and business case modelling

Behavioural Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture

• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Estimated compensation for this position:

160,000.00 – 180,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.