Operation Executive

Documentation & Compliance

• Draft and issue Bills of Lading (BL): Ensure all data (shipper/consignee details, cargo weights, and marks) is 100% accurate.
• Customs Filing: Prepare and file Shipping Bills and other mandatory customs declarations via relevant digital portals.
• Regulatory Alignment: Verify that all shipping documents comply with international trade laws and specific country requirements.
• Workflow Tracking: Coordinate with freight forwarders and carriers to secure vessel space and track container movements.

2. Customer Service & Support

• Issue Resolution: Act as the first responder for shipment delays, damage claims, or documentation discrepancies.
• Client Guidance: Provide customers with clear information regarding freight rates, transit times, and required export/import formalities.
• Relationship Management: Maintain proactive communication with clients to provide real-time updates on shipment status.
• Reporting: Maintain logs of all complaints and resolutions to help improve internal logistics processes.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person