Operation - Food & Beverage

About the Company

We are a leading organization in the hospitality industry, dedicated to providing exceptional service and creating memorable experiences for our guests. Our mission is to foster a culture of excellence, teamwork, and innovation.

About the Role

The role involves coordinating daily operations to ensure a smooth workflow across departments while supporting restaurant and hotel operations.

Responsibilities

• Coordinate daily operations to ensure smooth workflow across departments
• Support restaurant/hotel operations including service, staff scheduling, and logistics
• Monitor operational standards and ensure compliance with company policies and procedures
• Assist in inventory control, ordering supplies, and stock monitoring
• Handle operational reports, documentation, and data tracking
• Communicate effectively with staff, supervisors, and management
• Support problem-solving and handle operational issues as they arise
• Assist in implementing process improvements to enhance efficiency and guest satisfaction
• Ensure high standards of customer service are consistently met

Qualifications

• 1–2 years of experience in hospitality, restaurants, or hotel operations
• Bachelor’s degree

Required Skills

• Strong organizational and coordination skills
• Excellent communication skills
• Ability to multitask and work in a fast-paced environment
• Basic knowledge of operational procedures in restaurants or hotels
• Proficient in MS Office (Excel, Word, Email)
• Strong problem-solving skills and attention to detail

Preferred Skills

• Experience in a leadership role within the hospitality industry
• Familiarity with customer relationship management (CRM) software