Operation Manager

Overview
We are seeking a dynamic and highly organized Operations Manager to lead and optimize daily business functions across our retail locations. This energetic role requires a proactive leader who thrives in fast-paced environments, driving operational excellence, team performance, and customer satisfaction. As an Operations Manager, you will oversee store operations, manage staff, and ensure seamless execution of sales strategies, inventory control, and administrative processes. Your leadership will empower teams to deliver exceptional service while maintaining efficient store management practices. This position offers an exciting opportunity to influence business growth and operational success through strategic management and team development.

Duties

• Lead daily store operations, ensuring smooth workflow from opening to closing procedures
• Supervise and motivate staff through effective training, coaching, and performance management
• Oversee employee orientation, interviewing, recruiting efforts, and onboarding processes to build strong teams
• Manage inventory control, stock replenishment, merchandising, and purchasing to maximize sales opportunities
• Handle payroll processing, bookkeeping tasks, cash handling, and POS (Point of Sale) system management with accuracy
• Implement pricing strategies and sales promotions aligned with marketing initiatives to boost retail sales
• Maintain excellent customer service standards by resolving issues promptly and ensuring positive shopping experiences
• Conduct shift management by assigning tasks efficiently and monitoring staff coverage during peak hours
• Oversee store budgeting, sales management, and retail math calculations to meet financial targets
• Ensure compliance with health and safety regulations as well as company policies
• Develop marketing plans to attract new customers and retain existing ones through community engagement and promotional activities
• Supervise cashiering duties including phone etiquette, cashier training, and cash handling procedures
• Manage administrative responsibilities such as scheduling, organizational planning, and reporting

Experience

• Proven management experience in retail or grocery store environments with a focus on store management or assistant manager roles
• Demonstrated success in supervising teams with strong leadership skills in a fast-paced setting
• Extensive experience in retail sales management, inventory control, merchandising, and pricing strategies
• Skilled in negotiation, employee orientation, interviewing techniques, recruiting processes, and training & development initiatives
• Proficiency with POS systems, payroll processing software, bookkeeping tools, and retail math calculations
• Bilingual or multilingual abilities are highly desirable for effective communication with diverse customer bases and team members
• Strong organizational skills combined with excellent communication abilities to foster team collaboration and customer engagement
• Experience in managing budgets, marketing campaigns, stock stocking procedures, wireless sales (if applicable), and store operations logistics
• Preferably Minimum 10 Years in UAE.

Join us as an Operations Manager to lead a vibrant team dedicated to delivering outstanding retail experiences! Your strategic vision combined with hands-on leadership will be instrumental in driving our store’s success while fostering a positive environment for both employees and customers.

THANKYOU

PORTSAEED TRANSPORT & BUILDING CONTRACTING CO. (LLC) AL QUSAIS, AL QUSAIS INDUSTRIAL AREA-1, DUBAI (UAE)

Job Type: Full-time

Application Question(s):

• Nationality

Experience:

• Operations management: 10 years (Required)