Find The RightJob.

Operation Manager

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 107730
Time Type: Full Time

As Operations Manager you will be fully responsible for the overall performance, compliance, financial management, and operational excellence of the Distribution Center, ensuring team KPI's are met, you will drive continuous improvement, maintain a strong safety culture, and act as the primary point of contact for internal and external stakeholders including authorities, vendors, and country leadership.

Tasks and Responsibilities

Lead and manage and conduct performance reviews and ensure team development plans are in place. Supervisors, Team Leaders, Customer Service Representatives (CSR), and WHS Associates.
Monitor team productivity and performance KPIs to ensure targets are consistently met, Drive accountability and foster a high-performance culture.
Act as the primary point of contact for the DC team for daily and weekly operational priorities.
Ensure all SOPs (Standard Operating Procedures) and SWIs (Standard Work Instructions) are followed.
Maintain updated training records and ensure continuous capability development across the team, drive standardization aligned with regional requirements.
Implement and sustain 5S methodology across the site, recommend and implement process improvements to enhance efficiency and optimize space utilization
Ensure full operational readiness and compliance with internal and external requirements.
Promote and maintain a strong safety culture across the site, ensure compliance with all HSSE policies and procedures.
Oversee incident reporting, corrective actions, and follow-ups, ensure findings, audits, and safety inspections are properly addressed and closed.
Ensure team medical check-ups and safety programs are conducted as required.
Act as the main point of contact for country authorities regarding truck/order clearances and other regulatory matters.
Own and manage monthly invoicing processes, manage quarterly Purchase Orders (POs) and annual budget planning.
Align closely with local finance teams to ensure financial accuracy and compliance.
Lead cost-saving and cost-avoidance initiatives, monitor operational expenses and ensure financial targets are achieved.
Coordinate cross-functional support with Procurement, Finance, HSSE, and other country teams.
Handle escalations involving local DSV entities, government bodies (MEA), vendors, and landlords.

Experience

Extensive experience with people management
3 years minimum working experience within Supply Chain Management or 3PL operations
P&L acumen
Change management experience

Competences

Customer management experience
Excellent in verbal and written communication in English,Arabic(Advantageous)
Education level equivalent to bachelor’s degree

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Similar jobs