- The Operations Manager will be responsible for managing daily operations and ensuring smooth execution of all BME projects.
- The role will include planning, coordinating, and supervising event operations from preparation to completion.
- The candidate will manage manpower planning, staff deployment, duty rosters, attendance, and on-site performance.
- They will coordinate with clients, vendors, suppliers, venues, and internal departments to ensure timely service delivery.
- The Operations Manager will ensure all client requirements are clearly understood, documented, and executed professionally.
- They will monitor event timelines, logistics, transportation, uniforms, equipment, and site readiness.
- The role requires handling last-minute operational issues and providing quick practical solutions during events.
- They will supervise team leaders, coordinators, supervisors, and on-ground staff to maintain service quality.
- The candidate will ensure compliance with company policies, client requirements, venue rules, and health and safety standards.
- They will prepare operational plans, staff allocation sheets, event briefs, checklists, and post-event reports.
- The role includes maintaining strong coordination with sales, HR, finance, procurement, and management teams.
- They will support business development by providing operational feasibility, staffing plans, and execution support.
- The Operations Manager will track operational expenses and coordinate with finance for budgets, invoices, and cost control.
- They will build and maintain strong relationships with clients, venue teams, suppliers, and freelance staff.
- The candidate will review team performance after each project and suggest improvements for future operations.
- They will ensure proper documentation of staff records, client requirements, approvals, reports, and operational files.
- The role includes training and guiding operations staff to improve discipline, grooming, communication, and efficiency.
- They will identify operational gaps and recommend SOPs, systems, and process improvements.
- The candidate must have strong leadership, problem-solving, communication, planning, and event management skills.
- The Operations Manager is expected to ensure all BME projects are delivered professionally, on time, and according to client expectations.
Candidate must have a international firm plus international labor law experience specifically Gulf
Pay: From Rs100,000.00 per month
Work Location: In person