Operation officer

Job Summary:

The Operations Officer is responsible for overseeing and coordinating the day-to-day operational activities of the organization. The role ensures processes run efficiently, cost-effectively, and in line with company policies. The officer will work closely with various departments to improve productivity, streamline procedures, and support operational goals.

Key Responsibilities:

• Assist in planning, organizing, and supervising daily operations.
• Monitor operational performance and recommend improvements.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Coordinate with internal departments (HR, Logistics, Procurement, etc.) for seamless workflow.
• Maintain accurate records and reports related to operations.
• Handle operational issues promptly and effectively.
• Support budgeting and resource planning activities.
• Supervise staff schedules, attendance, and task allocation if required.
• Assist in training and onboarding of new staff.
• Provide reports and updates to the Operations Manager.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 1-2 years of experience in an operations or administrative role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Problem-solving mindset with attention to detail.
• Knowledge of operational procedures and best practices.

Preferred Skills (Optional):

• Experience in logistics/supply chain/manufacturing/service industry.
• Knowledge of ERP or operations software tools.
• Familiarity with safety and compliance regulations.

Job Types: Full-time, Contract
Contract length: 12 months

Work Location: In person