Operation Specialist

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 340 offices and over 6200 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets.

We are currently seeking an experienced Operation Specialist to join our Ocean Freight Department. We are looking for an individual with a strong background in ocean freight operations and a passion for delivering efficient, compliant, and customer-focused logistics solutions.

Key Responsibilities

• Preparing service agreements, receiving bookings, opening files, and monitoring existing files to ensure accuracy and compliance.
• Managing export operations end-to-end in a complete, accurate, and timely manner.
• Working to increase operational profitability and efficiency in line with defined targets.
• Contributing to the achievement of operational and financial objectives defined within the annual budget.
• Ensuring control, correction, and resolution of any missing and/or incorrect invoicing issues during the operational process.
• Monitoring and following up on required authorization documents and certificates related to the relevant product.
• Establishing and maintaining strong relationships with customers and service providers.
• Responding to customer requests as quickly and accurately as possible in accordance with the company’s management policies, ensuring continuity of service standards.
• Following up on customs procedures and related documentation.
• Preparing and ensuring the timely and accurate submission of requested operational reports.

Qualifications

• Bachelor’s degree in Logistics, International Trade, Business Administration, or a related field.
• Good command of written and spoken English.
• Solid theoretical and practical knowledge of the logistics industry.
• Proficiency in MS Office applications.
• Customer-oriented mindset with strong team-working skills.
• Strong interpersonal skills and the ability to build effective working relationships.
• Excellent written and verbal communication skills.
• Ability to establish and effectively use internal and external business networks.
• High level of attention to detail with strong follow-up and organizational skills.