Operation Specialist cum IT Specialist

Job Title: Operations Specialist cum IT Specialist

Employment Type: Full-Time
Department: Operations & IT
Reports To: Operations Manager / IT Lead

About Us

Dar Al Buraq Delivery Services LLC is a dynamic and fast-growing organization committed to operational excellence and digital innovation. We believe in empowering our teams with the tools and autonomy to drive meaningful impact across departments. If you're a versatile problem-solver who thrives at the intersection of business operations and technology, we want to hear from you!

Role Overview

We’re seeking a highly organized and tech-savvy professional to join our team as an Operations Specialist cum IT Specialist. This hybrid role is ideal for someone who can streamline business processes while managing IT systems and support. You’ll play a key role in optimizing workflows, supporting cross-functional teams, and ensuring our digital infrastructure runs smoothly.

Key Responsibilities

Operations

• Monitor and improve day-to-day business processes across departments
• Assist in logistics, procurement, customer/vendor coordination, and inventory management
• Prepare reports, dashboards, and documentation for operational efficiency
• Support compliance, audits, and internal controls
• Collaborate with finance and HR teams to ensure smooth administrative operations

IT Support

• Provide first-level technical support for hardware, software, and network issues
• Manage user accounts, access controls, and system configurations
• Maintain and troubleshoot office IT infrastructure (printers, routers, workstations)
• Coordinate with external IT vendors and service providers
• Assist in implementing and maintaining ERP systems, cloud tools, and cybersecurity protocols

Qualifications & Skills

• Bachelor’s degree in Business Administration, Information Technology, or related field
• 2+ years of experience in operations, IT support, or a hybrid role
• Strong understanding of business workflows and IT systems
• Proficiency in Microsoft Office Suite, Google Workspace, and basic networking
• Experience with ERP systems (e.g., SAP, Oracle, ERPNext) is a plus
• Excellent communication, problem-solving, and multitasking skills
• Ability to work independently and manage cross-functional priorities

What We Offer

• Competitive salary and performance bonuses
• Professional development and training opportunities
• A collaborative and inclusive work culture
• Health insurance and wellness benefits

How to Apply

Apply through Indeed and share your resume and a brief cover letter. We look forward to learning how you can contribute to our mission!

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operations Specialist: 2 years (Required)
• IT specialist: 1 year (Required)

Language:

• Urdu/ Hindi (Required)