Operations Administrator

About the Role:

At The Little Things, we believe that small details make the biggest impact from how our products are displayed to how smoothly our stores operate every day. As our Operations Administrator, you’ll play a key role in keeping our retail operations organized, efficient, and customer-ready.

You’ll handle administrative tasks, support store teams, coordinate with suppliers, and make sure all operational activities from inventory management to store logistics — run without a hitch. This role is perfect for someone who understands the retail rhythm, enjoys structure, and thrives in a fast-paced, hands-on environment.

What You’ll Do:

Retail Operations & Coordination

• Support daily retail operations across all store locations, ensuring smooth and consistent processes.
• Coordinate with store teams, warehouse, suppliers, and mall management for deliveries, replenishments, and maintenance requests.
• Monitor compliance with store SOPs, visual merchandising standards, and health & safety guidelines.
• Assist in planning and execution of in-store events, promotions, and seasonal rollouts.

Administrative & System Support

• Prepare and maintain operational reports, purchase orders, invoices, and other documentation.
• Maintain and organize digital and physical files for inventory, operations, and compliance.
• Handle communication between departments to ensure timely completion of tasks.
• Assist HR and Finance with attendance reports, staff schedules, and petty cash reconciliation.

Inventory & Logistics Management

• Track stock movements between stores and warehouse; ensure accuracy of inventory records.
• Support cycle counts and monthly inventory reporting.
• Coordinate tagging, labeling, and store readiness for new product arrivals.
• Work closely with the store team to minimize stock discrepancies and product loss.

Process Improvement & Support

• Identify areas for operational improvement and suggest practical solutions.
• Help standardize retail processes to improve efficiency and consistency.
• Assist in audit preparation and ensure compliance with internal policies.

What We’re Looking For:

• Bachelor’s Degree in Business Administration, Operations Management, or related field.
• At least 2 years of experience in retail operations or store administration.
• Solid understanding of retail operations, inventory flow, and back-office processes.
• Proficient in Microsoft Office (especially Excel) and familiar with POS or ERP systems.
• Strong communication, coordination, and multitasking skills.
• Detail-oriented, proactive, and able to work under minimal supervision.
• A team player with a can-do attitude and passion for creating smooth retail experiences.

Job Type: Full-time

Application Question(s):

• Are you available to start immediately?
• How much is your expected salary?