Operations Analyst

About Jeeny:

Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.

We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.

We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.

About the Role:

We're looking for an analytically sharp, business-minded Operations Analyst who is obsessed with impact and ROI , not just dashboards. You'll work closely with Operations, Product, and Growth teams to turn data into decisions, solve real business problems, and drive measurable outcomes.

This is a great role for someone early in their analytics career who has strong thinking skills and wants to grow their SQL/Excel muscles on the job.

Responsibilities:

• Own business problems end-to-end: from defining the problem → analyzing data → recommending actions → tracking impact
• Build simple analyses using SQL and Excel (beginner level is okay - learning mindset is key)
• Translate messy business questions into structured analytical problems
• Measure ROI and impact of initiatives (campaigns, features, operational changes, etc.)
• Work closely with stakeholders (BI, Product, Growth, CX, Tech)
• Proactively identify opportunities to, improve efficiency, reduce cost & increase growth or quality
• Turn insights into clear, actionable recommendations (not just numbers)
  
  

Requirements

• Bachelor's or master's degree in analytics, marketing or any other related field
• Strong problem-solving mindset
• Business acumen - understands how companies make money and why ROI matters
• Comfortable thinking in terms of impact, trade-offs, and outcomes
• Great stakeholder management:
• can ask good questions
• can explain insights in simple language
• can push back respectfully
• Structured, logical thinking
• Curious, proactive, and ownership-driven

Technical skills (beginner-friendly)

• Basic SQL (SELECT, WHERE, GROUP BY, simple joins)
• Basic Excel / Google Sheets (filters, pivot tables, simple formulas)
• Willingness to learn fast and level up technically
  
  

Benefits

What we offer:

• Market Competitive Salary 💰 Hit the ground running with a salary that reflects your worth in today's market
• Learn & Grow 📚 Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth
• International Exposure 🌍 Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE—experience a global career from day one
• Health Insurance 🏥 Full health coverage so you can focus on your goals with peace of mind
• OPD Coverage 🏥 Outpatient visits? We've got that covered for you
• End of Service Benefit 💼 Loyalty pays off, long-term service comes with financial rewards
• Dollar Adjustment Allowance 💲 With our dollar adjustment allowance, you can stay ahead of inflation. You're protected against currency fluctuations, so your compensation stays consistent and fair
• Internet Allowance 🌐 Work, stream, and stay in the loop with monthly internet support, whether you're learning, working, or just vibing
• Fuel Allowance ⛽ Fuel your daily grind with a monthly fuel allowance
• Learning & Development Allowance 🎓 Get a yearly budget for certifications, courses, or training—because investing in you is a no-brainer
  
  

Company Culture

Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.