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Operations and Business Development Manager

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  • Overall Management of Food& Beverage Deliver Services Project
  • Provides leadership and direction in the planning and delivery of all projects to ensure the business unit meets its service delivery targets, financial targets and safety standards and at times will require a hands on approach to assist delivery.
  • Implementing strategies to maximize sales and profitability.
  • Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. May be heavily involved in technical decision-making activities
  • In charge of making sure that each member of their delivery team is performing at an optimal level. This can include conducting performance reviews and training sessions with drivers
  • Manages the project from start to finish, including planning, scheduling, risk management
  • Manage the team, maintain friendly relations with the client.
  • Build a realistic project plan, deliver the outcomes on time, schedule tasks, and delegate assignments
  • Responsible for tracking progress and adjusting as needed to keep the project on track.
  • Responsible for tracking the performance and efficiency of the team members.
  • Overall responsibility for Clients/ Projects belongs to BRM.
  • Undertakes Site Surveys for tendering process.
  • Ensuring that there is a cordial relation maintained between us as a service provider & the client by following the marketing strategies for further business development
  • Responsible For Handling Any Case In An Amiable & Tactful Basis Related To Employees Heading For Strike, Fight, and Arguments Etc And To Solve The Same.
  • Following with Project Incharge & supervisors to finish the requested tasks on time without any delay and before cutoff date.
  • Preparing a weekly / monthly reports to the respected GM.

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