Operations and Data Manager

Key Responsibilities

This role is structured into three core pillars:

1. UAE PRO & Compliance (Low-frequency tasks)

(25% of workload – predictable cycles)

• Visa & Emirates ID renewals
• Medical insurance coordination
• Freezone licence renewals
• Corporate tax submissions (quarterly + annual)
• Compliance schedules & reminders

2. Operations & HR Admin (As-needed)

(20–25% of workload)

• Staff onboarding (email setup, access, documentation)
• Annual leave & sick leave tracking
• HR administration tasks
• Maintaining structured internal documentation

3. Data, Analytics & Reporting (Primary Day-to-Day Work)

(50% of workload — main focus)

Daily

• Updating Excel/Google Sheets trackers
• Reviewing Mixpanel dashboards
• Checking App Store / Play Store performance
• Monitoring crash logs
• Tracking Meta/TikTok ad compliance
• Summarising data trends for leadership

Weekly/Monthly

• Market / City Cheat Sheets
• Performance reports and summaries
• Data tables, charts, and insights
• Board-ready presentation slides
• Cleaning and organising data for product, marketing, and leadership

Required Skills & Experience

Essential:

• Advanced Excel / Google Sheets / Charts
• Strong English (written & spoken)
• Strong analytical ability
• High attention to detail
• Experience with operations, PRO tasks, or compliance workflows
• Strong organisational and documentation skills
• Ability to learn new dashboards quickly

Preferred:

• Experience working in a tech startup or scale-up
• Familiarity with Mixpanel, App Store Connect, Google Play Console
• Experience preparing leadership presentations or structured reporting
• Exposure to Meta/TikTok ad compliance or digital tools

Personality Fit

• Logical and structured thinker
• Calm, consistent, and reliable
• Ownership mentality
• Strong communicator
• Able to work independently and meet deadlines
• Thrives in fast-paced tech environments