Operations and IT Associate

About Us
We are a leading company in the wastewater treatment industry, dedicated to providing high-quality engineering solutions to clients. We're looking for a Operations and IT Associate to support both our technology infrastructure and day-to-day business operations — a role perfect for someone eager to learn and contribute across multiple areas.

About the Role

This is a unique position combining IT systems management, business operations, and property administration. You will be responsible for maintaining our digital infrastructure while assisting with essential business and property management tasks. You’ll be a key player helping keep our teams connected, data secure, and operations running smoothly.

You’ll thrive if you are detail-oriented, a natural problem solver, and comfortable juggling diverse responsibilities in a fast-moving team.

IT Systems & Infrastructure

• Set up Microsoft 365 accounts (email, Teams, OneDrive, SharePoint, permissions)
• Configure and troubleshoot email domains (DNS, MX, SPF, DKIM, DMARC) and delivery issues
• Provide tiered IT support (hardware, software, network troubleshooting)
• Host, maintain, and update company websites (uptime, SSL, backups, security)
• Implement, and support CRM systems; onboard marketing and sales teams
• Maintain digital marketing infrastructure, including SEO updates and analytics tags
• Develop dashboards and automate reporting for KPIs and workflow tracking (Google Sheets, Power BI)
• Manage secure digital records, credentials, and password systems
• Improve remote communication tools (WhatsApp, VoIP, call forwarding)

Business Operations

• Maintain master property records: ownership, tenants, rent, taxes, utilities, maintenance
• Track and manage property bills, payments, and compliance deadlines
• Handle import/export paperwork and liaise with freight forwarders.
• Liaise with lawyers, accountants, and vendors on legal, tax, compliance, and maintenance issues
• Support basic HR tasks and administrative coordination

What We’re Looking For

• Bachelor's Degree
• Interest and aptitude in IT systems, digital tools, and operations
• Strong organizational skills with attention to detail and process management
• Problem-solving mindset with ability to work independently and take initiative
• Good communication skills for cross-team collaboration and vendor coordination
• Comfortable with multitasking between technical and non-technical duties
• Willingness to learn new tools like CRM software, Power BI, and digital marketing platforms
• Previous experience in small business or startup environments a plus

What We Offer

• Competitive salary and benefits package
• Remote position with work from home
• Opportunities for professional growth and skills development in IT and operations
• Supportive and collaborative team culture where your input matters

We are an equal opportunity employer and encourage candidates of all backgrounds and experience levels to apply. If you’re motivated, adaptable, and ready to contribute in a dynamic environment, we want to hear from you!

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Hidden in invisible text, on the "Components" page of our company's website is the name of a scientist. Which scientist is it?

Education:

• Bachelor's (Required)

Work Location: Remote