Operations Assistant

Job Summary

Support day-to-day operational activities to ensure efficient workflow, accurate documentation, and timely coordination with different stakeholders. The role involves administrative support, data management, packing orders, logistics coordination, and process follow-up to maintain smooth business operations.

Key Responsibilities

• Assist in daily operational activities, including order processing, packing orders, shipment coordination, and documentation.
• Maintain accurate records of inventory, deliveries, and client orders.
• Support procurement and supplier communication for timely material availability.
• Prepare and verify invoices, delivery notes, and related operational documents.
• Track and update internal databases, reports, and spreadsheets regularly.
• Coordinate with logistics partners for inbound and outbound shipments.
• Follow up with clients and vendors for pending approvals or clarifications.
• Support the implementation of operational SOPs and process improvements.
• Handle all type of admin tasks that are related to office and operations.
• Assist the Operations Manager in preparing performance reports and data analysis.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• 1–3 years of experience in operations, logistics, or administrative roles.
• Should have a UAE valid Driving License and own car.
• Strong knowledge of Microsoft Excel and Google Workspace.
• Good communication skills. (Preferably Urdu/Hindi, English & Arabic)
• Detail-oriented with strong time management ability.
• Ability to multitask and work in a fast-paced environment.

Preferred Skills

• Experience with ERP or WMS systems.
• Knowledge of logistics documentation (POs, invoices, delivery notes, etc.)
• Basic understanding of inventory control or consignment models.
• Problem-solving attitude and teamwork skills.

Key Performance Indicators (KPIs)

• On-time order processing and fulfillment.
• Accuracy of operational records and reports.
• Timely communication with clients and suppliers.
• Adherence to SOPs and compliance standards.