Operations Assistant

Position Overview:
We are seeking a reliable and detail-oriented Operations Assistant to support daily clubhouse activities at our golf course. This role is essential to ensuring a smooth, welcoming experience for members and guests while assisting with the behind-the-scenes coordination that keeps operations running efficiently.

Key Responsibilities:

• Greet members and guests, providing friendly and professional customer service
• Assist with check-ins, tee time coordination, and point-of-sale transactions
• Support pro shop and clubhouse operations, including merchandise organization and inventory tracking
• Coordinate with golf staff, food & beverage teams, and management to ensure seamless service
• Handle phone inquiries, reservations, and general administrative tasks
• Perform a wide range of administrative duties, including data entry, scheduling, filing, record-keeping, report preparation, email correspondence, and document management
• Maintain and update member and guest records in internal systems
• Assist with billing, invoicing, and basic financial tracking as needed
• Maintain cleanliness and organization of the clubhouse, locker rooms, and common areas
• Assist with event setup and execution (tournaments, outings, private events)
• Monitor daily operations and report any issues to management

Qualifications:

• Strong communication and interpersonal skills
• Customer-service mindset with a positive, team-oriented attitude
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer skills and familiarity with POS systems (preferred)
• Availability to work flexible hours, including weekends and holidays
• Interest in golf or hospitality is a plus, but not required

Physical Requirements:

• Ability to stand for extended periods
• Occasional lifting (up to 25 lbs) for event setup or inventory handling

What We Offer:

• Competitive hourly pay
• Opportunities for growth within Fairfax County and golf enterprises
• Employee discounts and golf privileges
• A dynamic and friendly work environment

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Health insurance

Work Location: In person