Operations Associate

🚀 Hiring: Operations Associate – Content Operations

Company: PhysicsWallah (PW)

Location: Sector 62, Noida (Hybrid | 6 Days Working)

Employment Type: Full-time

Laptop: Mandatory

📌 About Us

PhysicsWallah (PW) is India’s leading EdTech platform, founded by Mr. Alakh Pandey in 2014. What began as a YouTube channel has now evolved into a nationwide education movement, empowering millions of students through affordable, high-quality learning. PW offers comprehensive resources and lectures for JEE, NEET, CA/CS, Commerce, and other competitive exams , making quality education accessible to all.

👉 YouTube Channel: Physics Wallah

📌 Role Overview

We are seeking a dynamic and detail-oriented Operations Associate – Content Operations to manage and streamline academic and content-related workflows. This role is ideal for individuals passionate about EdTech, operations, and process improvement in a fast-paced environment.

✅ Qualifications & Eligibility

• Graduate in any discipline
• 1–2 years of relevant experience preferred (Freshers with strong skills may also apply)
• Prior experience in EdTech or startup environments is an advantage
• Must have own laptop

🛠️ Skills & Requirements

• Good understanding of CA/CS/Commerce student concerns (preferred)
• Excellent communication and interpersonal skills
• Strong proficiency in Google Sheets, Docs, and Drive (mandatory)
• Knowledge of Power BI or data analysis tools is a plus
• Detail-oriented with a strong focus on accuracy and quality
• Ability to multitask and deliver results within defined TAT (Turnaround Time)

📌 Key Responsibilities

• Freelancer Onboarding & Coordination: Manage the complete onboarding and engagement process for freelancers (FLs).
• Doubt Resolution Scheduling: Align and schedule FLs for doubt-solving sessions ensuring timely responses.
• Audit & Quality Assurance: Review academic responses to ensure accuracy and consistency.
• Copy Checking & Evaluation: Oversee content evaluation and ensure timely completion.
• Performance Tracking & Reporting: Maintain and analyze FL performance metrics for internal review.
• Finance Support: Assist in monthly payment coordination and validation for freelancers.
• Cross-Team Collaboration: Work closely with SMEs, freelancers, and academic teams to ensure smooth operations.

🌟 Why Join PW?

• Be a part of India’s fastest-growing EdTech organization .
• Gain exposure to end-to-end operations management in a dynamic environment.
• Opportunity to develop skills in process optimization, analytics, and stakeholder management .
• Work with a team committed to transforming education accessibility in India .

📩 How to Apply:

Interested candidates can apply through the link below:

👉 https://forms.gle/Tepg8bLefnAR7Szd9