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Operations Associate

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About the company:-

Newton School of Technology (NST) is a new-age institution redefining technical education in India. Founded by IIT alumni, NST offers a 4-year B.Tech in Computer Science and AI, focused on hands-on learning and deep industry integration. Within two years, over 93% of students have secured paid internships with companies like Razorpay, SarvamAI, and DRDO, along with global exposure through tech treks to Singapore and Silicon Valley. Led by a distinguished faculty comprising ICPC World Finalists and ex-professionals from ISRO, Microsoft, MakeMyTrip, and several other leading tech organizations, NST is building a scalable, high-impact model that produces industry-ready talent for the world’s most advanced technology roles.

About The Role-

We are looking for a dynamic Admissions Operations Associate to take ownership of the admissions funnel and student engagement process at Newton School of Technology. This is a strategic role requiring strong analytical thinking, operational excellence, and student-centric problem-solving. You will manage mid-funnel and engagement activities, drive lead conversions, and collaborate across teams to ensure smooth admissions operations and measurable outcomes.

Key Responsibilities-

  • Analyze applicant and lead data to identify trends, gaps, and conversion risks.
  • Design and implement data-driven engagement strategies to improve funnel metrics such as lead reactivation, follow-ups, and session attendance.
  • Track and optimize admissions KPIs through structured engagement initiatives.
  • Own and drive mid-funnel lead reactivation campaigns to maximize conversions.
  • Collaborate with marketing and counselling teams to implement student-centric engagement solutions.
  • Communicate persuasively with leads and teams to ensure alignment and execution of campaigns.
  • Manage operational tasks to ensure seamless admissions workflow.
  • Propose and execute process improvements to enhance efficiency and student experience.

Requirements-

  • Bachelor’s degree (or equivalent) in a relevant field.
  • Experience: 0–2 years in admissions operations, customer-facing, or growth roles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Technical Skills: Proficiency in Excel and CRM tools for tracking, analyzing, and reporting data.

Skills & Traits-

  • Strong business acumen and data-driven mindset.
  • Ability to analyze trends, predict risks, and take proactive action.
  • Initiative-taking mindset; proactive and owner-driven.
  • Excellent interpersonal and communication skills for managing leads and internal stakeholders.
  • Adaptable, eager to learn, and capable of driving strategic initiatives independently.

Benefits-

  • Work on cross-functional projects with marketing, sales, and counselling teams.
  • Early exposure to decision-making and process optimization responsibilities.
  • Opportunity to directly collaborate with leadership on admissions strategy.
  • Fast-track career growth based on performance, initiative, and business impact.
  • Lead projects that improve admissions efficiency, student experience, and funnel conversions.

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