Operations Manager

Some Careers Have More Impact Than Others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Operations Manager

In This Role You Will

• Role has a profile of MO or as a subject matter expert (SME). As an MO is responsible for the day today performance of the team, team’s individual performance, leave management, performance management. As a SME, acts as the first point of contact for any query. Ensure timely production and distribution, as appropriate, of relevant.
• Manage requests towards completion of task in a timely manner and that any project/ ad hoc / remedial work is completed within agreed timeframes
• Ensure the off-shore and on-shore teams operate and engage as a single “virtual” team.
• Responsible for conceptualizing and creation of robust MIS for business head and business partners to facility effective performance monitoring and review
• Responsible for the development of through team through coaching/counseling and identifying appropriate training & development requirements and to lead and motivate staff with widely differing aspirations working in productivity-based environment where deadlines are critical.
• Work closely with all client on-boarding functions to develop and vet new business requests in an efficient and timely manner.
  
  

To Be Successful, You Will

• Collateral Management operations experience along with Power Bi is added advantage.
• Has a detailed understanding of the activity life cycle/products and/or processes, inherent risks specific to their area and the application of control principles (e.g. segregation of duties).
• Undertakes all mandatory risk and regulatory training relevant to their role, Having experience of handling projects.
• Experience of successfully managing teams of highly skilled individuals; able to motivate and set the tone for the team. Has a detailed understanding of the activity life cycle/products and/or processes, inherent risks specific to their area and the application of control principles (e.g. segregation of duties).
• Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy, including the Group Compliance Policy.
• Ability to comprehend and minimize operational risks including wide understanding of audit controls and compliance requirements. Excellent verbal and written communication skills.
  
  

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website www.hsbc.com/carrers .

• Issued By HSBC Electronic Data Processing (India) Private LTD***