Operations Associate : Female

Job Summary

We are seeking a detail-oriented and proactive Operations Associate to support the day-to-day functions of our operations team. The role involves coordinating workflows, ensuring timely task completion, maintaining data accuracy, and assisting with process improvement initiatives.

Key Responsibilities

• Support the execution of daily operational tasks and ensure smooth workflow.
• Monitor, update, and maintain operational systems, reports, and documentation.
• Coordinate with internal teams such as logistics, finance, customer service, and sales.
• Track KPIs, service metrics, and project deliverables.
• Handle vendor and client communication where required.
• Identify and resolve process inefficiencies or bottlenecks.
• Assist in preparing reports, presentations, and operational analyses.
• Ensure compliance with internal policies and external regulations.
• Maintain accurate data entry and records across platforms or ERPs.
• Support implementation of new tools or processes across the operations team.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations, or related field.
• 1–3 years of experience in an operations or coordination role.
• Strong organizational and time-management skills.
• Proficient in MS Office Suite (Excel, Word, Outlook); familiarity with ERP/CRM tools is a plus.
• Good written and verbal communication skills.
• Problem-solving mindset and ability to work under pressure.
• Attention to detail and a commitment to accuracy.
• Team player with the ability to work independently.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person