Operations Coordinator

Who is Pinch?

Since 1976, the PINCH Family of Companies and our team of transportation professionals have delivered oil field equipment, pipe, steel and just about any other type of freight across the nation. In addition, we offer cross docking services, crating and packing, warehousing and storage, and intermodal container drayage to our list of trucking services. We are family owned and operated and pride ourselves as providing not just a workplace but a culture. Pinch is an industry leader in safety, professionalism, and on-time deliveries.

The Role

As Operations Coordinator (or CSR) within the Pinch Flatbed team, you will have the opportunity to be part of a top tier Logistics Company. Your strong work ethic and firm sense of commitment will determine your success and growth within the company. Pinch believes in reinvesting back into their employees and setting a high standard to maintain a team atmosphere. Pinch has serviced oil field business for over 35 years. We are committed and constantly focused on providing the highest level of service and reliability, time after time. Make the choice now to be a part of a leading transportation company that believes in its employees and constant growth of every individual.

Responsibilities:

Customer Service:

• Responsible for phone and email communications from customers, booking shipments within our TMS software and providing rate quotes.
• Administrative tasks and document handling related to order processing, dispatch, and fleet operations.
• Communicate with customers or internal departments on shipment status.

Dispatch:

• Manage a fleet of local drivers scheduling local pick-up and delivery of Flatbed freight.
• Dispatch of these drivers through the transportation management software integrated with driver electronic log books.
• Respond to driver requests on safety, maintenance, service, scheduling or other items. Coordinate with the relevant departments or management
• Ensure that drivers comply with standard operating procedures and regulations.

Operations:

• Oversee the yard and warehouse for safe and effective flow of freight in and out
• Forklift - as needed assist with loading or unloading freight
• CDL an asset and would positively affect base salary

Benefits:

• Major Medical Insurance
• Dental and Vision Insurance
• Matching 401(k) Program
• Paid major holidays
• Paid Time-off Program

Requirements:

• High school diploma or equivalent, with 3 years full-time work experience; college degree preferred
• Trucking Operations Software (TMS) experience preferred
• Vast understanding of Flatbed trucking operations
• Ability to deal with a sporadic, fast-paced environment
• Excellent multitasking and prioritization skills
• Strong work ethic, solid negotiation and conflict-management skills
• Great typing skills

Ability to operate a sit-down forklift safely and efficiently

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Trucking/Transportation Industry: 1 year (Preferred)
• Forklift operating: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Williston, ND 58801 (Required)

Ability to Relocate:

• Williston, ND 58801: Relocate before starting work (Required)

Work Location: In person