Operations Director

About MENATEC

MENATEC is a trusted supplier of metallic industrial spare parts to refineries, power plants, and factories across the MENA region and beyond. With 10 years of industry experience and an extensive network in Oil & Gas, Energy, and Water industries, we pride ourselves on dependability, integrity, and personalized service. We partner closely with clients to minimize equipment downtime and maximize operational safety.

Job Purpose

The Operations Director will lead and optimize all operational functions at MENATEC to ensure efficiency, profitability, and sustainable growth. This is a hands-on leadership role perfect for an experienced professional who thrives in a dynamic, entrepreneurial environment where every decision has direct impact on company success.

Key Responsibilities

1. Strategic Operations Leadership

• Develop and implement operational strategies that align with MENATEC's business objectives and growth plans
• Define and optimize operational KPIs to track efficiency and profitability
• Conduct risk assessments and develop contingency plans to ensure business continuity
• Drive operational excellence initiatives to support business expansion and market competitiveness
  
  
  

2. Daily Operations Management

• Oversee day-to-day business operations, ensuring smooth and efficient execution.
• Optimize processes and workflows to ensure living our company values
• Ensure compliance with regulations, safety standards, and industry requirements
• Drive continuous improvement initiatives to reduce costs and enhance operational efficiency
  
  
  

3. Cross-Functional Leadership & Team Development

• Lead and mentor operational teams while fostering a culture of accountability and excellence
• Provide operational insights and support for business development and project execution.
• Resolve operational challenges quickly to maintain service quality and delivery commitments
  
  
  

4. Process Optimization & Quality Management

• Establish and maintain comprehensive Standard Operating Procedures (SOPs) across all operational functions
• Lead process improvement initiatives to streamline workflows and eliminate inefficiencies
• Monitor operational performance data and implement corrective actions where needed
• Ensure consistent quality standards and customer satisfaction across all operations
  
  
  

5. Financial Management & Resource Optimization

• Develop and manage operational budgets while identifying cost-reduction opportunities
• Support financial planning through accurate operational forecasting and reporting
• Support recruitment and development of key operational personnel as the company grows
  
  
  

6. Supplier & Vendor Relations

Manage supplier relationships, evaluate performance, and negotiate contracts to secure favorable terms.

Ensure reliable procurement and logistics operations to meet project and client demands.

Oversee import/export processes, shipping, and customs clearance.

7. Reporting & Performance Analysis

• Prepare regular operational reports for executive leadership covering KPIs, challenges, and improvement opportunities
• Analyze operational data to identify trends and recommend strategic actions
• Support executive decision-making with accurate, timely operational insights and recommendations
  
  
  

Qualifications & Experience

Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, or related field

Masters degree (MBA or equivalent) is a plus

Minimum 810 years of experience in operations, logistics, or supply chain management

Minimum 3 years in a senior operational role, preferably within small-to-medium enterprises

Experience In Trading, Manufacturing, Or Industrial Sectors Strongly Preferred

Demonstrated success in growing companies or entrepreneurial environments

Strong working knowledge of ERP systems and Microsoft Office applications

Excellent leadership, communication, and problem-solving abilities

Fluent in Arabic and English (both written and spoken).

What We're Looking For

• Entrepreneurial mindset: Someone who can think like an owner and take initiative without extensive oversight
• Hands-on approach: Comfortable rolling up sleeves and working directly on operational challenges
• Growth orientation: Experience scaling operations in growing companies rather than maintaining established systems
• Cultural fit: Understanding of international and local business culture and environment
• Adaptability: Ability to wear multiple hats and adapt to changing business needs
• Results-driven: Track record of improving operational efficiency and reducing costs
  
  
  

Why Join MENATEC?

Direct impact: Your decisions and improvements will directly influence company success

Growth opportunity: Be part of our expansion journey and grow your career alongside the company

Entrepreneurial environment: Work with leadership that values innovation and strategic thinking

Professional development: Opportunities to expand your skills and take on increasing responsibilities