Operations Manager - Luxury Limousine Company

Overview: We are seeking a highly organized and client-focused Operations Manager to oversee the daily operations of our luxury limousine company. The ideal candidate will ensure exceptional service delivery, manage logistical and administrative functions, and lead a team dedicated to providing premium transportation experiences.

Key Responsibilities:

• Oversee daily operations of the limousine fleet, ensuring timely, safe, and luxurious service
• Manage driver scheduling, training, and performance to uphold company standards
• Maintain fleet maintenance schedules and coordinate repairs to ensure optimal vehicle condition
• Develop and implement operational policies and procedures to enhance efficiency and service quality
• Monitor customer satisfaction and address any issues promptly to uphold the company's reputation
• Coordinate with sales and marketing teams to support business growth and client retention
• Manage administrative functions including bookings, invoicing, and compliance with licensing and regulations
• Ensure adherence to safety protocols, insurance requirements, and local transportation laws
• Prepare operational reports and analyze data to identify areas for improvement
• Foster a professional, courteous, and team-oriented work environment
  
  

Qualifications:

• Proven experience in operations management, preferably in luxury transportation or a related industry
• Strong leadership, organizational, and problem-solving skills
• Excellent communication and customer service abilities
• Knowledge of local transportation regulations and licensing procedures
• Proficiency in MS Office and transportation management software
• Ability to work flexible hours, including evenings and weekends as needed
  
  

What We Offer:

• Competitive salary and performance-based incentives
• Opportunities for professional development
• A luxurious, client-focused work environment