Operations Documentation Junior

Main Activities:

• Support the preparation and issuance of transport documents;
• Check that shipment documentation is complete and compliant with internal standards and client requirements;
• Assist in coordinating with carriers, agents, and customs brokers to ensure timely submission of shipping documents;
• Upload, archive, and update shipping files in company systems for tracking and audit purposes;
• Provide copies of documents and basic information to customers and internal teams;
• Support the team in handling pre-alerts and in distributing documentation to the relevant stakeholders;
• Assist in monitoring deadlines to avoid delays in customs clearance or cargo release;
• Handle routine correspondence with partners (email, phone) under the supervision of senior staff.
• Contribute to continuous process improvement by reporting documentation issues and suggesting solutions.

Competences:

• Strong attention to detail and accuracy in handling documents;
• Strong numerical ability and familiarity with data analysis;
• Good communication skills and ability to work in a team environment;
• Good command of the English language.
• Good knowledge of Microsoft Office, especially Excel.
• High school diploma or bachelor’s degree in Logistics, International Trade, or related field.