Operations Executive

Job Title

Operations Executive

Location

Doha, Qatar

Employment Type

Full-Time

Organization

Edoxi Training Institute

Job Summary

Edoxi Training Institute is seeking a proactive and detail-oriented Operations Executive to manage and support daily operational activities. The role focuses on training coordination, scheduling, logistics, reporting, and cross-functional coordination, ensuring smooth execution of corporate and public training programs across Qatar and the GCC.

Key Responsibilities

• Coordinate day-to-day training operations, including schedules, trainers, classrooms, and logistics.
• Liaise with sales, trainers, finance, and admin teams to ensure seamless program delivery.
• Track training schedules, attendance, feedback, and completion reports.
• Support preparation of operational reports and MIS for management review.
• Assist in managing trainer engagements, contracts, and operational timelines.
• Ensure adherence to client SLAs, internal SOPs, and quality standards.
• Handle operational documentation, records, and data accuracy in CRM / LMS systems.
• Identify operational issues and escalate appropriately for timely resolution.
• Support vendor coordination and day-to-day administrative requirements.
• Assist in continuous improvement of operational processes.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Operations, Management, or a related field.
• 1–4 years of experience in operations, administration, or training coordination (Qatar/GCC experience preferred).
• Strong organizational and multitasking skills.
• Proficiency in MS Excel, Word, and reporting tools.
• Good communication and stakeholder coordination abilities.
• Ability to work in a fast-paced, service-oriented environment.

Preferred Skills

• Experience with training institutes or service-based organizations
• Familiarity with CRM / ERP / LMS platforms
• Exposure to corporate training operations and certifications

Key Performance Indicators (KPIs)

• On-time execution of training programs
• Accuracy of operational data and reports
• Trainer and client coordination efficiency
• Internal and external stakeholder satisfaction

Job Type: Full-time

Pay: From QAR3,000.00 per month

Application Question(s):

• Do you have 3 years of experience with Operations in Ed Tech Organizations

Location:

• Doha (Required)