Operations Executive – Customs House Brokerage (Implant)

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope

Coordination and execution of customers’ Ocean CHB orders in accordance with their requirements and/or procedures based on company ethics.

Responsibilities

• Order processing management – End-to-end processing of customers’ Ocean CHB orders and providing timely updates to customers.
• Coordination for arrivals, Delivery Order collection, customs declaration processing and payment of customs and port charges and to keep customers updated in timely manner.
• To ensure that BDP systems are updated always, and relevant documents are uploaded in BDP Smart.
• Reporting – Operational status reporting on regular basis with latest updates.
• Operational troubleshooting and provide solutions to customers in matters related to carriers, ports and customs.
• Follow up and submission of claim related documents to customs team
• Ensure that invoices are raised and sent to customers in timely manner as per requirements of customers.
• Non-conformance reporting in accordance with the KPI’s.
• Adherence of approved subcontractors in accordance with agreed rates.
• End to end processing of shipments.
• Punctual and flawless order handling and documentation
• Ensure that all activities are carried out in 100% compliant manner

Qualifications/Experience

• +2 years of detailed experience of logistics and forwarding operations/regulations and documentation
• Preferable a professional degree specialized in logistics and forwarding.
• Computer literacy with Microsoft Software applications and /or other market leading software applications.