Operations Lead

We’re looking for the person who keeps everything running smoothly behind the scenes.

Not the center of attention. Not bouncing between a hundred things halfway done.

The one who notices what’s off, fixes it, and makes the whole store feel more put together because they’re there.

This role is the operational backbone of our store. You’ll work closely with our Store Manager to ensure everything is organized, accurate, and ready—so our stylists can stay fully focused on our brides.

What this role is really about

This is not a “helper” position.

You own the systems, flow, and day-to-day execution that keep the store running.

When this role is done well:

• The floor feels calm and prepared
• Stylists stay focused on clients
• Nothing falls through the cracks

What you’ll own

• Inventory flow from delivery → floor readiness
• BridalLive accuracy and system organization
• Daily operational task completion and follow-through
• Fitting room setup, resets, and product readiness
• Freight processing and intake of new inventory
• Menswear administrative support (orders, tracking, organization)
• Alterations workflow support (tracking + coordination)
• Maintaining a clean, organized, and functional store environment
• Ensuring daily operations are completed fully and consistently
• Merchandise management and displays including floor sets and shifts

What success looks like

• Inventory is processed and floor-ready without delay
• Systems are accurate, clean, and consistently maintained
• Stylists are not pulled away from clients for operational issues
• Menswear and alterations workflows feel organized and supported
• The store feels prepared and under control—even on busy days
• The Store Manager is able to focus on leading the team and driving sales

This role is NOT

• A sales or commission-driven position
• Responsible for running or closing appointments
• A leadership role over team members
• A fill-in stylist for regular floor coverage
• A “help wherever needed” position without clear ownership

How you’ll work

• You take ownership and follow through completely
• You work independently while staying aligned with leadership
• You prefer structure, organization, and finishing what you start
• You communicate clearly and keep things on track
• You stay steady and focused—even when things get busy

You might be a great fit if you:

• Naturally create systems and keep things organized
• Notice details others miss
• Prefer being behind the scenes but take pride in how things run
• Like clear expectations and doing things the right way
• Can support a team without needing to lead it

A quick note about this role

You’ll work closely with our Store Manager and be a key part of how the store functions day to day.

This role has strong ownership, but it operates within an established leadership structure.

Success here means:

• Taking initiative
• Staying aligned
• Owning your lane fully

Pay

$21–$23/hour depending on experience and demonstrated ownership

Schedule

Part-time (3-4 days per week) Minimum of 2 Saturdays per month required, schedule somewhat flexible

To apply

Before applying here: please email your resume + a short intro to: hiring@bridalgallerysalem.com

Final note

We’re a small, high-performing team that values accountability, consistency, and a great client experience.

If you take pride in being the person who keeps everything running smoothly—we’d love to hear from you.

Pay: $21.00 - $23.00 per hour

Experience:

• Fashion retail: 2 years (Required)
• Inventory management: 2 years (Required)
• Customer service: 4 years (Required)

Work Location: In person