Operations Leader

Your Role at Sephora:  As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion for retail sales and service and love being part of a team, this is the perfect role for you.

Key Responsibilities:

• Supporting Sales and Service Initiatives:  Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
• Coordinating Paid Services, Events, and Classes:  Coordinate paid services, events, and classes.
• Implementing Loyalty Programs:  Support the implementation of loyalty programs.
• Handling Cash:  Responsible for cash handling, ensuring a smooth checkout process.
• Training Store Team:  Educate teams on service offerings, customer experience, and other key areas.

Qualifications/Experience:

• Prior experience in retail sales and service, preferably in a coordinator role.
• Passion for client service and teamwork.
• Strong communication skills, ability to multitask.
• Resilience and adaptability to changing store priorities.
• Flexible availability to work during “peak” retail hours.
• Consistent and reliable attendance.
• Ability to lift and carry up to 50 pounds.