Operations Manager

Key Responsibilities

• Operational Oversight
• Manage daily operations of entertainment activities and facility services to ensure efficiency and guest satisfaction wvu.eduHire for Belonging.
• Conduct regular inspections of equipment (e.g., rides, arcade machines) and facility areas to ensure safety and functionality wvu.edu.
• Coordinate logistics for events, shows, or recreational programming wvu.eduHire for Belonging.
• Team Leadership & Staff Management
• Hire, train, schedule, and lead operational staff, including customer service, maintenance, safety, and activity coordinators wvu.eduIndeed.
• Foster a supportive work culture that motivates staff and boosts team performance.
• Budgeting & Resource Management
• Develop, oversee, and manage department budgets and expenses; track revenue from events, ticket sales, concessions, etc. wvu.eduHire for BelongingIndeed.
• Manage inventory and procurement—ensure supplies and parts are available for uninterrupted operations ROZEE.PK.
• Guest Experience & Safety
• Address and resolve customer inquiries, feedback, or complaints promptly and professionally.
• Ensure compliance with all health, safety, and regulatory standards relevant to the facility type.
• Event Planning & Promotion
• Lead planning and execution of events or special promotions—coordinate internal teams and external vendors Hire for Belonging+1.
• Collaborate with marketing or PR departments to maximize visitor engagement and promotion impact.
• Quality Improvement & Strategic Planning
• Analyze performance metrics and guest feedback to identify service improvements.
• Propose and implement enhancements to processes, facilities, or customer offerings Hire for Belonging.

Qualifications & Skills

• Education
• Bachelor’s degree in Hospitality Management, Business Administration, Event Management, or related field preferred Hire for Belonging.
• Experience
• 5–7 years of experience in operations—ideally in entertainment, recreation, events, hospitality, or similar industries Hire for BelongingIndeed.
• Leadership experience managing teams and coordinating events or facility operations.

Job Type: Full-time

Pay: Rs110,000.00 - Rs120,000.00 per month

Application Question(s):

• Current Salary?
• Expected Salary?
• Notice Period?

Work Location: In person