Operations Manager

Overview

The Operations Manager in the food and beverage industry plays a crucial role in ensuring the smooth and efficient running of our catering and restaurant services in Jeddah, Saudi Arabia. This position demands a strategic thinker with a strong operational background, capable of driving performance and enhancing customer satisfaction. The ideal candidate will be responsible for managing various aspects of operations, from staff management to supply chain logistics, ensuring that our offerings meet the highest standards of quality and service.

Responsibilities

1. Develop and implement effective operational strategies to streamline processes and improve service delivery.
2. Oversee daily operations, ensuring compliance with food safety and health regulations.
3. Manage inventory and procurement processes to maintain optimal stock levels and minimize waste.
4. Lead, train, and develop a diverse team, fostering a culture of excellence and accountability.
5. Monitor financial performance, including budgeting, forecasting, and cost control measures.
6. Build and maintain strong relationships with suppliers and vendors to ensure quality and reliability.
7. Analyze operational metrics to identify trends and implement improvements where necessary.
8. Ensure exceptional customer service by addressing concerns and feedback in a timely manner.
9. Collaborate with marketing teams to create promotional campaigns that enhance brand visibility and drive sales.
10. Prepare detailed reports for senior management on operational performance and strategic initiatives.

Preferred Candidate

1. Extensive experience in operations management within the food and beverage industry.
2. Strong leadership capabilities with a proven track record of managing teams effectively.
3. Exceptional communication and interpersonal skills to engage with clients and stakeholders.
4. Analytical thinker with a strong ability to solve problems and make data-driven decisions.
5. Ability to thrive in a fast-paced environment while managing multiple priorities.
6. Proficient in operations management software and tools relevant to the industry.
7. Strong financial acumen with experience in budgeting and financial analysis.
8. Adaptability to changing market conditions and business needs.
9. Commitment to delivering high-quality service and maintaining industry standards.
10. In-depth knowledge of local food regulations and current industry trends.

Skills

• Strong leadership and team-building skills.
• Excellent organizational and time management abilities.
• Proficiency in relevant operations management software.
• Strong analytical and critical thinking skills.
• Effective communication and negotiation skills.
• Financial management and budgeting expertise.
• Knowledge of food safety and health regulations.
• Ability to manage vendor relationships and contracts.