Product Operations Specialist

Who are we?

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a Product Operations Specialist who can help us move even faster.

noon’s fastest hyper-local delivery platform, noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you'll do:

• Lead cross-functional discussions with the operations team to identify pain points and collaborate with product and engineering teams to create effective, productized solutions.
• Drive the adoption of new products/features, ensuring alignment with operational needs and goals.
• Collaborate with the product analytics team to define and set up key adoption and success metrics, ensuring clear visibility on progress.
• Accelerate product rollouts across dark stores, central warehouses, and middle-mile operations to enhance operational efficiency.
• Strengthen the product feedback loop by gathering insights, tracking performance, and driving continuous product improvements.

What you'll need:

• Bachelor’s degree or equivalent in a quantitative field
• Basic understanding in data analysis tools (e.g., Excel, SQL).
• Ability to think from a user’s perspective and prioritize user experience.
• Basic analytical and problem-solving skills.
• 2+ years of experience in product operations is preferred but not mandatory. Experience in the grocery or e-commerce industry is a plus
• Basic experience with APIs and Postman tools for testing and troubleshooting.(Good to have)
• Strong organizational skills and attention to detail.
• Cross-functional collaboration and negotiation skills.
• Experience working in a fast-paced, collaborative environment.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.