Operations Manager

Key Responsibilities:

• Analyze operational data to identify patterns and optimize performance.
• Lead, coach, and manage large teams (50+ indirect, 5+ direct reports).
• Implement KPI-driven strategies and corrective action plans.
• Identify and resolve workflow bottlenecks proactively.
• Collaborate with leadership to align departmental goals with firm strategy.
• Drive execution of operational improvements and performance initiatives.

Qualifications:

• 7+ years in operations management, business intelligence, or performance-driven leadership.
• Proven experience with data-driven process improvements in high-volume environments.
• Strong analytical, leadership, and coaching skills.
• Execution-focused, hands-on approach.
• English required; Spanish preferred.