Operations Manager

About Gravity Vacation Homes

At Gravity Vacation Homes, we believe success isn't an option—it's an inevitability. Our name reflects the powerful force that draws everything upward, just as we draw out the untapped potential in every luxury property we manage in Dubai's dynamic market.

We are a premier, technology-driven property management company dedicated to providing homeowners with stress-free profitability and guests with unforgettable, 5-star experiences.

Our Commitment:

• For Our Owners: We offer a precision-driven approach to property performance, utilizing AI-driven dynamic pricing and transparent, real-time reporting to ensure peak occupancy and superior ROI.
• For Our Guests: We curate tailored, design-forward stays, backed by 24/7 concierge support and meticulous maintenance, ensuring every stay is seamless, luxurious, and memorable.

Join our team and become part of a culture defined by innovation, integrity, and a relentless pursuit of excellence in the world's most exciting hospitality market. We don't just manage properties; we create a gravitational pull toward success.

The Opportunity

We are seeking an experienced and highly motivated Operations Manager to oversee and optimize our daily operational activities. The ideal candidate will be a strategic thinker with a strong background in process improvement, logistics, and resource management. You will play a crucial role in ensuring that our business runs smoothly and efficiently, meets performance targets, and maintains high standards of quality and compliance.

Key Responsibilities

The Operations Manager will be responsible for a wide array of duties, including but not limited to:

• Process Optimization: Analyze existing operational processes, identify bottlenecks, and implement strategies for efficiency improvement and cost reduction.
• Team Leadership: Lead, mentor, and manage the operations team, fostering a positive work environment and ensuring staff training and performance meet company standards.
• Resource Management: Oversee the allocation of resources, including budgeting, inventory, and equipment, to maximize productivity and meet business demands.
• Compliance & Quality: Ensure all operations comply with relevant legal, regulatory, and quality standards (ISO, OSHA, etc., if applicable).
• Cross-Functional Collaboration: Work closely with other department heads (Sales, Finance, HR) to align operational strategies with overall business goals.
• Performance Reporting: Develop and track key performance indicators (KPIs) and prepare detailed reports for senior management on operational effectiveness and strategy execution.

✅ Qualifications

Required Skills & Experience:

• At least 2 years of proven experience in an Operations Management or similar leadership role.
• Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent practical experience).
• Demonstrated expertise in process mapping and continuous improvement methodologies
• Exceptional leadership and people management skills.
• Strong analytical and problem-solving abilities, with a data-driven approach.
• Excellent written and verbal communication skills.
• Proficiency with CRM systems related to Holiday Homes operations.

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Send your CV in mounir@vhgravity.com

We look forward to hearing from you!

Job Type: Full-time

Pay: AED4,000.00 - AED6,700.00 per month