Operations Manager

OPERATIONS MANAGER is $22-$25 an hour Salary (THIS IS A SEASONAL ROLE MARCH/APRIL-SEPTEMBER)

The Operations manager plays a key mid-level leadership role in helping oversee the day-to-day functioning of the hotel, with hands-on support in Housekeeping, Food & Beverage (F&B), and Maintenance department. This individual ensures operational excellence, guest satisfaction, and team alignment with Aspen service standards. The ideal candidate is a proactive leader who thrives in a fast-paced environment and can effectively lead cross-functional teams.

Key Responsibilities

Housekeeping:

• Support and supervise housekeeping staff during peak hours or staffing shortages
• Perform room inspections to ensure cleanliness and brand standards are maintained
• Assist with scheduling, training, and quality control
• Maintain inventory of supplies and coordinate with vendors as needed

Food & Beverage:

• Oversee breakfast and evening service periods, ensuring high-quality guest experiences
• Ensure food safety and cleanliness standards are followed
• Assist with inventory control, ordering, and F&B team support
• Step in during peak periods to support kitchen or service staff

Maintenance:

• Conduct regular property walk-throughs and identify maintenance needs
• Coordinate work orders and follow up on timely resolution of issues
• Support minor repairs and preventive maintenance efforts when necessary
• Work closely with the Chief Engineer or Maintenance Technician to ensure safety and equipment upkeep

General Operations:

• Serve as Manager on Duty (MOD) as scheduled
• Respond to guest concerns and service recovery opportunities promptly
• Monitor labor and operational efficiency
• Foster a positive work environment and support team morale

Qualifications:

• 2+ years of hotel Front Desk Supervisor experience
• Strong understanding of Housekeeping, F&B, and Facilities operations
• Excellent communication and leadership skills
• Ability to multitask and lead by example
• Flexible schedule, including availability on weekends and holidays

Physical Requirements:

• Ability to stand or walk for extended periods
• Ability to lift up to 25 pounds occasionally
• Ability to bend, kneel, reach, and work in various indoor/outdoor settings

Job Types: Full-time, Temporary

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Work Location: In person