Operations Manager

Position Primary Objectives:

The Operations Manager is responsible for overseeing and improving the daily operations of the company by developing efficient systems, managing logistics and workflows, leading team coordination, and ensuring high-quality execution across production, warehouse, and event operations. This role focuses on driving organization, accountability, communication, and operational excellence to support seamless event execution and company growth in a fast-paced environment.

Position’s key responsibilities:

• Oversee day-to-day operations across warehouse, production, logistics, and event execution with rigid expectations
• Develop and improve operational systems, workflows, and processes
• Ensure quality control standards are maintained across all projects and installations
• Coordinate inventory management, equipment tracking, and warehouse organization
• Work closely with sales, design, and production teams to ensure successful event execution
• Identify operational inefficiencies and implement scalable solutions Lead team communication, project timelines, and operational planning
• Maintain safety standards and operational compliance
• Assist with event logistics, installations, and on-site management when needed

Requirements

• Bilingual
• Minimum 2 years warehouse experience
• Minimum 1 year management experience
• Strong leadership and team management skills with the ability to motivate and hold teams accountable
• Excellent organizational, problem-solving, and multitasking abilities
• Experience developing and improving operational systems, workflows, and processes
• Ability to manage multiple projects, timelines, and priorities simultaneously
• Strong communication skills and attention to detail

Preferred Skills

• Experience in event production, live events, rentals, staging, drape, or scenic fabrication
• Strong process improvement and systems-building mindset
• Experience with project management platforms like Trello and Monday.com

Pay: $65,000.00 - $80,000.00 per year

Work Location: In person