Operations Manager

HF Foods Group, Inc. (NASDAQ: HFFG), headquartered in Las Vegas, Nevada, is a leading distributor of international foodservice solutions to Asian restaurants and other businesses across the United States. With 15 distribution centers strategically located throughout the nation, HF Foods Group aims to supply the increasing demand for Asian American restaurant cuisine.

PRIMARY FUNCTIONS:

The role is responsible for leading and overseeing seafood distribution operations to ensure business growth, operational excellence, and workforce effectiveness. This includes driving seafood sales and market expansion, managing daily distribution center performance, optimizing inventory and costs, and fostering a high-performing team culture. The position collaborates closely with cross-functional departments to align operational strategies with overall business goals and ensure quality, efficiency, and profitability across the seafood division.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Seafood Business Growth

• Partner with Sales to expand seafood distribution, develop key accounts, and identify new market opportunities.
• Build relationships with suppliers, vendors, and major customers to drive revenue and ensure product quality.
• Collaborate with Procurement on inventory, turnover, and shrinkage reduction.
• Contribute to pricing, promotions, and marketing strategies to strengthen competitiveness and market share.

Operations & Performance

• Develop and execute DC policies, procedures, and operational goals aligned with company strategy.
• Oversee daily operations to ensure accuracy, productivity, quality, and regulatory compliance.
• Analyze performance metrics to drive efficiency, cost control, and continuous improvement.
• Manage budgets, labor, and inventory to optimize operational performance.

People Leadership

• Lead workforce planning, staffing, and scheduling to meet business needs.
• Oversee recruitment, onboarding, training, and safety programs.
• Conduct performance reviews and manage employee relations, including coaching and corrective actions.
• Foster a customer-focused culture emphasizing accountability, service excellence, and teamwork.

Collaboration & Strategic Alignment

• Partner with cross-functional teams (Finance, Procurement, Marketing, Sales) to align DC operations with business goals.
• Support corporate programs, strategic initiatives, and leadership directives as assigned.

SKILLS AND QUALIFICATIONS:

• Proficient knowledge of warehouse operations
• Excellent problem-solving skills and leadership qualities
• Excellent written and verbal communication skills
• Be innovative and able to focus, process and implement initiatives
• Solid understanding of financial management
• Ability to work with all levels of company staff
• Have a strong rapport with business and functional leaders
• Must be able to travel extensively within the US. This may consist of driving and flying

EDUCATION AND/OR TRAINING:

• Degree in Business, Operations Management, or related field
• 3+ years’ experience in operations management lead role managing hourly employees.
• Strong Sales and Marketing background
• Route dispatching experience preferred
• Bilingual (English & Mandarin)

WORK CONDITIONS:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Office and warehouse environment
• Occasional periods of standing or sitting for extended periods of time
• Required wearing of appropriate PPE
• Exposure to hot/cold weather and loud noises in a warehouse environment
• Frequent computer and telephone use
• Frequent communication with people throughout the day

EQUAL OPPORTUNITY EMPLOYER:

HF Foods Group emphasizes and provides equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability.