Operations Manager at Healthy Cafe

Eco Mind is a serene, plant-based café and eco-conscious concept store located in the heart of Port de La Mer. We’re looking for a hands-on, detail-oriented, and people-loving Operations Manager to oversee our daily café operations and ensure a smooth, high-vibe experience for guests and team members alike.

Key Responsibilities

Daily Operations

• Manage daily front-of-house and kitchen operations
• Ensure smooth coordination between kitchen, bar, and service teams
• Open/close the café and handle basic maintenance issues
• Reporting to management

Team Leadership

• Supervise, schedule, and support staff across departments
• Lead onboarding, training, and team development
• Monitor performance, resolve conflicts, and maintain a positive work culture
• Coordinate staff scheduling together with the chef to ensure optimal coverage
• Oversee salary distribution, attendance, and tip management
• Liaise with the company PRO and assist with hiring, visa renewals, and other HR-related processes

Customer Experience

• Uphold exceptional service standards and handle guest feedback
• Foster a warm, mindful, and welcoming café environment

Inventory & Vendor Management

• Oversee ordering and inventory of food, beverage, and eco products
• Maintain strong relationships with current suppliers and explore sustainable options
• Report to management

Concept Store Operations

• Oversee daily operations of the in-house eco concept store
• Ensure all products are correctly entered, priced, and updated in the system
• Maintain optimal stock levels and coordinate timely reorders
• Prepare monthly sales to suppliers and performance reports for the store section
• Communicate with product suppliers and manage deliveries
• Keep the store area organized, visually appealing, and aligned with Eco Mind’s aesthetic and values

Financial Oversight

• Track daily sales and expenses
• Prepare and submit financial reports in coordination with the accounting team

Hygiene & Compliance

• Ensure adherence to HACCP standards and food safety regulations
• Conduct regular cleanliness and hygiene checks

Event Support

• Coordinate café operations during in-house yoga events and external collaborations
• Help organize tastings, community activations, and seasonal events

Sustainability Practices

• Promote and uphold eco-friendly practices in packaging, waste, and sourcing

Systems & Tools

• Use Foodics POS system, WhatsApp Business, Google Drive, Google Sheets, Google Docs,
• Manage orders via platforms like Deliveroo, Noon and Careem

Marketing & Growth Support

• Assist in launching new menu items or product lines
• Collaborate with the marketing team on promotions and engagement strategies

Ideal Candidate

• Minimum 2 years experience in a similar café or restaurant management role
• Strong leadership and problem-solving skills
• Passion for healthy, plant-based food and eco-conscious living
• Fluent in English (other languages like Russian or Arabic are a plus)
• Calm, positive attitude and team-oriented mindset
• Tech-savvy with basic financial and reporting skills

Benefits

• Work in a conscious and peaceful environment near the sea
• 1 complimentary meal per shift
• Opportunities to grow within an expanding wellness-focused business

How to Apply:

Submit your CV with a short message telling us why you’d love to join the Eco Mind family.

Job Type: Full-time

Pay: AED6,000.00 - AED10,000.00 per month

Education:

• High school or equivalent (Required)

Experience:

• Cafe manager: 4 years (Required)

Language:

• Russian (Preferred)

Location:

• Dubai (Preferred)