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Operations Manager (Jewellery/Retail)

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  • Manage end-to-end retail and back-office operations for all jewellery outlets.
  • Develop, implement, and monitor SOPs to ensure consistency in store operations, merchandising, and customer experience.
  • Coordinate with supply chain and production teams for timely replenishment of stock.
  • Oversee logistics and distribution processes to ensure efficiency and cost-effectiveness.
  • Monitor inventory levels across all stores and warehouses.
  • Ensure accurate stock counts, transfers, and reconciliations.
  • Work closely with finance and procurement to manage purchase orders, vendor relationships, and cost control.

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