Operations Manager - Manpower Supply Company

Job Title: Operations Manager – Manpower Supply
Availability: Immediate Joiner Required
Experience Required: Minimum 4 Years (UAE Experience)

Job Summary:

We are looking for an experienced Operations Manager to oversee the full range of operational functions for our manpower supply company. This role requires a professional who has hands-on experience in managing manpower deployment & working with third-party suppliers, and solving operational challenges like labour shortages while maintaining quality standards and compliance. You will work directly with clients to ensure timely and effective manpower supply.

Key Responsibilities:

• Oversee Manpower Deployment: Manage the end-to-end process of deploying workforce (both direct and third-party), ensuring the proper allocation of workers to meet client requirements, including handling sudden workforce shortages and urgent requests.
• Third-Party Vendor Management: Collaborate with third-party suppliers to fulfill workforce demands when in-house resources are insufficient. Negotiate contracts, manage relationships, and ensure timely delivery of workers to meet client needs.
• Client Coordination: Act as the point of contact for clients, managing their workforce requirements, addressing any issues, and ensuring timely fulfilment of labour demands.
• Compliance & Documentation: Ensure all workers meet UAE legal requirements, including visas, labour cards, work permits, medical checks, and insurance.
• Logistics & Resource Management: Oversee the logistics of transportation, accommodation, and daily welfare of deployed workers. Ensure all arrangements comply with health, safety, and legal standards.
• Quality Control & Problem-Solving: Maintain high standards of service quality. Manage emergencies, unexpected shortages, and client escalations effectively.
• Reporting: Maintain detailed reports on manpower deployment, client feedback, issues, and KPIs to provide actionable insights to senior management.

Required Skills and Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 4 years of experience in operations management in the manpower supply industry in the UAE, especially with third-party coordination.
• Strong understanding of UAE labour laws and visa processes.
• Proficiency in Microsoft Office (especially Excel); knowledge of workforce management software is a plus.
• Ability to manage client relationships, understand their needs, and solve problems on the spot.
• Strong communication skills in Hindi and English.
• Ability to handle high-pressure situations, such as sudden labor shortages or urgent client requirements.
• UAE driving license preferred.

To Apply :Interested candidates can send their resumes to:
Email: careers@bccgroup.ae

Job Type: Full-time

Pay: AED5,000.00 - AED6,000.00 per month