Operations Manager - Planning

The Operations Manager - Planning will play a critical leadership role in overseeing day-to-day operations of our local fleet and planners. This position is responsible for ensuring efficient, safe, and cost-effective fleet utilization while leading and developing planners to optimize scheduling, routing, and customer service delivery.

Duties/Responsibilities:

Lead and mentor the planners to create efficient schedules and routing plans that meet customer needs and maximize fleet productivity.
Partner with customer service and sales teams to align planning with service commitments.
Implement best practices in fleet management, planning, and dispatch operations.
Manage dispatch to pick up and deliver loads to customers and vendors on time
Track freight numbers to ensure all trucks are moving and accounted for
Ensure accurate information is in the system by the team frequently monitoring PTAs (projected time of availability) and ETAs (estimated time of arrival)
Coordinate with TFL’s maintenance department to schedule repairs and services as needed
Analyze operational data to identify opportunities for efficiency, cost reduction, and service improvement.
Embrace and enforce our commitment to TFL’s core values – Safety, Service, Positive Attitude, & Respect
Supervise, coach, and develop direct reports
Handles discipline and termination of employees as necessary
Support strategies that improve driver retention
Performs other duties as assigned
In-depth knowledge of the trucking industry, and commercial motor vehicle operations
Proven leadership experience with the ability to manage and inspire teams
Proficiency in computer programs such as Microsoft word, excel, etc.
Excellent organizational, written, and verbal communication skills
Must be a self-starter and have a positive, “can-do” attitude
Travel to other terminals as needed
Proven experience in planning commercial motor vehicles