Operations Manager - Restaurant

We are seeking an experienced and dynamic Senior Restaurant Operations Manager to take full ownership of performance across a growing portfolio of dining concepts. Oversee the daily operations of a premium French casual fine-dining restaurant in Doha, Qatar. The ideal candidate will ensure exceptional guest experiences, maintain high service standards, drive profitability, and lead a high-performing team aligned with the brand’s values and culinary excellence.

Key Responsibilities:

Operations Management

• Full ownership of operational performance and profitability
• Driving cost discipline and revenue growth
• Oversee day-to-day restaurant operations to ensure smooth and efficient service.
• Maintain exceptional service standards in line with premium French dining expectations.
• Monitor food quality, presentation, and hygiene standards.
• Ensure compliance with local health, safety, and municipality regulations.

Guest Experience

• Deliver and maintain a high level of customer satisfaction.
• Handle guest feedback, complaints, and special requests professionally.
• Build strong relationships with VIP and repeat guests.

Team Leadership & Development

• Recruit, train, and supervise front-of-house and support staff.
• Conduct regular performance evaluations.
• Foster a positive, motivated, and service-oriented team culture.
• Ensure staff grooming and presentation meet premium brand standards.

Financial & Commercial Management

• Manage budgets, cost control, and inventory.
• Monitor P&L statements and implement strategies to improve profitability.
• Control labor and operational costs without compromising service quality.
• Achieve revenue targets and maximize upselling opportunities.

Inventory & Vendor Management

• Oversee procurement and supplier coordination.
• Maintain optimal stock levels and minimize wastage.
• Ensure quality control of all food and beverage supplies.

Qualifications & Requirements

• Bachelor’s degree in Hospitality Management or related field (preferred).
• 10-15 years of experience in restaurant management, preferably in premium or Luxury casual dine-in.
• Preference will be given to candidates who are currently based in Qatar and available for immediate joining.
• Excellent leadership, communication, and organizational skills.
• Strong financial acumen and operational expertise.
• Fluency in Arabic and English (bilingual) is required.

Key Competencies

• Full ownership of operational performance and profitability
• Leadership & Team Development
• Operational Excellence
• Financial Management
• Problem-Solving & Decision-Making
• Attention to Detail

Job Type: Full-time

Application Question(s):

• Please mention your expected salary / month and expected date of Join.

Experience:

• Premium or Luxury Restaurant: 10 years (Required)

Language:

• Fluency in Arabic (Required)