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Job Description:
• Handle day-to-day banking transactions including account maintenance, transfers, and reconciliations.
• Ensure all operations are processed accurately and within defined timelines.
• Monitor and resolve discrepancies in financial records and transactions.
• Maintain compliance with banking regulations, internal policies, and audit requirements.
• Coordinate with different departments (e.g., customer service, compliance, finance) to ensure smooth operations.
• Prepare operational reports and track performance metrics.
• Support process improvement initiatives to enhance efficiency and reduce risk.
• Handle customer queries related to operational issues in a professional manner.
• Ensure proper documentation and record-keeping for all transactions.
Requirements:
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