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Operations Senior Executive
- Monitor and manage daily operations across assigned zones
- Allocate tasks and prioritize workload for Operations Executives
- Conduct regular site inspections and quality checks
- Supervise and guide Operations Executives during shifts
- Review, validate, and consolidate daily operational reports
- Coordinate with contractors, service providers, and internal departments
- Lead on-site response during incidents, events, or peak periods
- Support fit-out activities, openings, and special events
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Act as escalation point before involving management
- Bachelor's degree in Business Administration, Operations Management, or a related field
- Minimum 2-5 years of experience
- Proven experience in operations, facilities management, or site supervision (preferably in multi-site or zone-based environments)
- Ability to conduct site inspections, audits, and quality control checks with attention to detail
- Strong problem-solving skills with the ability to handle on-site incidents and act as the first point of escalation
- Experience coordinating with contractors, vendors, and internal stakeholders
- Ability to manage operations during high-pressure situations such as peak hours, events, or emergencies
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