Operations Support Agent (Saudi National Only)

Job Functions

• Air Network Support
• Operations Support
• Operational Support
• Dispatch
• Admin & Support
• Customer Service
• Service Assurance
• Manifesting
• Customer Services/ Support Group
• Dangerous Goods
• Cross-Border Road Linehaul
• Domestic Air Linehaul
• Road Network
• Operational Administration & Support
• Sort Support & Trace Management
• Reporting
• Location-based Customer Service

Responsibilities

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escape to senior team members.

Skills

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

EEO Statement

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.