Operations Support Specialist

MANTECH seeks a motivated, career and customer-oriented Operations Support Specialist 2 to join our team in Ft. Meade, MD area.

Responsibilities include but are not limited to:

• Perform quality control on incoming requests, monitor, and process requests to closure.

• Generate new actions based on incoming requests.

• Communicate and coordinate actions with stakeholders.

• Draft, format, and facilitate coordination of SPFs.

• Analyze and summarize key points relevant to government decision makers.

• Collect and compile information to report statuses and metrics.

Minimum Qualifications:

• 1 year experience with a Master's Degree OR 3 years experience with a Bachelor's degree OR 4 years of experience with an Associate's degree; 2 additional years of experience might be substituted for a Bachelor degree.

• Experience maintaining documentation (e.g., Standard Operating Procedures (SOPs), official responses to actions, tracking spreadsheets and databases, and decision memos)

• Experience with Track-It, JIRA, Confluence, Siteworks, Corporate Data Repositories and shared directories.

• Experience with preparing meeting agendas, record decisions, and track follow-on actions to closure.

• Experience training new team members.

Clearance Requirement:

• Active TS/SCI clearance with Poly

Physical Requirements:

• Must be able to remain in a stationary position at least 50% of the time.

• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

• Constantly operate a computer and other office productivity machinery, such as, the copy machine/fax machine/computer/printer.