Operations Team Leader

Objective

To provide the full administrative support the operational division with the implementation of the Tawasul policies, procedures and systems, in particular reports and records.

Roles and Responsibilities

• Contribute in ensuring attendance of operational, replacement and spare drivers
• To enforce all attendance policies, using day and night presence and enforcement in the accommodation
• To enforce to staff the importance of the requirements by investigating non-attendance and lateness
• To observation staff reasoning to assist in the collection of data and investigate root cause for absenteeism and lateness
• To report on disciplinary action required for non-attending and delayed staff
• To monitor drivers on long absence, sick leave and returnees from vacation as well as new employees
• To keep accurate records of all aspects of this position, generating a monthly summary Preparing drivers attendance on daily based ( Abu Dhabi, Al Ain and Musaffah) verify absent drivers, not paid drivers, Medical leave drivers, Suspension drivers, Leave drivers.
• Able to prepare Operation Daily report and other operation reports as instructed by Operation Manager and duty Manager.( i.e.. Low income, Exceeding fuel consumption)
• Can handle different Driver issues (Fleet issue, Maintenance issue, Car Wash, IT problem)
• Finalizes of all drivers complains and request ( salary problem, day Lost, or any kind of issue and refer to operation Manager for final decision)
• Prepare Duty Roster Of Operation Staff, Bus drivers and car washers as instructed by Operation Manager as well as Duty Taxi drivers roster
• Preparing drivers salary deduction on monthly based for internal fines (Absent fine, not paid fine, company fines and low income fines) and Update I the focus System.
• To provide all drivers about their fine details traffic, trans, Accident and internal fines ( total fines, how much company had deducted and how much balance )
• Preparing Low income drivers list on weekly based.

Requirements:

• Minimum 5 years previous experience in the taxi industry, at least 2 in a team leader role
• Minimum 2 Years of Experience in data analysis.
• Proficient in Excel, Power BI, and operational reporting tools.
• Strong leadership, analytical, and communication skills.
• Basic knowledge of operational finance is an advantage.
• Flexibility with working hours.
• Bilingual (Arabic & English) is an advantage.

Job Type: Full-time

Pay: From AED6,000.00 per month

Application Question(s):

• rate between 1-10, your MS Excel Proficiency

Experience:

• Data Analysis : 2 years (Required)