Oracle DevOps Fusion SMC IT Analyst

Job Title: Oracle DevOps Fusion SMC IT Analyst

Location: Bangalore
Experience: 2-5 years

Job Description:

We are seeking an experienced Oracle DevOps Fusion SMC IT Analyst to join our dynamic team. The ideal candidate will have a deep understanding of Oracle Fusion SMC (Subscription Management Cloud), B2B Service/Service Logistics and Maintenance Cloud functional areas along with knowledge/experience within Order Management/Billing etc. with very good understanding of DevOps methodologies.

Key Responsibilities:

• Collaborate with cross-functional teams to enhance system performance and reliability.

• Implement DevOps practices to streamline development, testing, and deployment processes.

• Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support

• Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.

• Provide guidance and mentorship to junior team members.

• Meet project timelines and stakeholder expectations effectively.

• Conduct system configurations, testing, and user training as needed

• Analyze Oracle Fusion Enhancements/Change Requests and Support activities

• Coordinate with team members within Fusion DevOps along with Solution Architects and other Edge applications teams to address any integration issues between AR and other Values Streams/integration areas

• Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible

• Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams

Required Skills:

• 
  Bachelor ‘s degree in engineering or Information Systems or equivalent

• 2+ years of overall experience within Oracle Fusion and Oracle EBS ERPs

• Proven track record in SMC processes within Oracle Fusion ERP

• Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly in Oracle SMC and Service Logistics functional areas

• Hands on experience within Oracle Fusion ERP

Preferred Skills:

• Oracle Cloud certifications.

• Experience with Agile methodologies.

• Knowledge of additional Oracle modules.

JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.