Oracle Utilities CCB Administrator

Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.

Job Purpose:

The Oracle Utilities CCB Administrator is responsible for the installation, configuration, maintenance, and performance tuning of the Oracle Utilities Customer Care and Billing (CC&B) environment. The role ensures the system runs efficiently, securely, and with high availability, supporting both functional and technical teams during implementation and operations.

Requirements

• Install, configure, and maintain Oracle Utilities CCB environments (Development, Test, and Production).

• Manage application servers (Oracle WebLogic) and database connections.
• Perform system monitoring, troubleshooting, and performance tuning.
• Manage deployment activities, patches, upgrades, and environment refreshes.
• Ensure system security, user access management, and compliance with company policies.
• Coordinate with DBA and Infrastructure teams for database and OS-level activities.
• Monitor and optimize system performance, JVM health, and logs.
• Perform backup and recovery procedures for application environments.
• Provide technical support during go-live, testing, and production incidents.
• Maintain environment documentation, configurations, and operational procedures.

Qualifications and Skills:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 3+ years of experience administering Oracle Utilities CCB or other Oracle Utilities applications.
• Hands-on experience with:
• • Oracle WebLogic Server (installation, configuration, and tuning)
  • Oracle Database (basic DBA knowledge and connectivity)
  • UNIX/Linux environments and shell scripting
• Knowledge of Oracle Utilities Application Framework (OUAF) architecture.
• Experience with system monitoring tools and performance analysis.
• Strong troubleshooting and analytical skills.
• Familiarity with CI/CD and DevOps tools (Jenkins, Git, etc.) is a plus.
• Good communication and documentation skills.

Preferred:

• Oracle Certified Professional: WebLogic Server / Oracle Utilities certification.
• Experience supporting large-scale utility implementations (Electricity, Water, Gas).
• Exposure to environments integrating CCB with other Oracle Utilities applications (MDM, SOM).

Benefits

• Private Health Insurance
• Training & Development