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Order Entry/Processing Associate – Lighting Industry
USAI Lighting LLC, is a recognized leader in the lighting industry, offering the widest selection of specification grade down lights with an emphasis on quality, innovation and performance. We are an 80 year old privately held company located in the heart of the picturesque Hudson Valley, in New Windsor, New York (90 minutes North of New York City).
Job Summary: We are seeking a detail-oriented and highly organized Order Entry-Processing Associate to join our growing team in the lighting manufacturing industry. This role is responsible for processing customer orders accurately and efficiently, maintaining up-to-date records in Excel, and coordinating with internal departments to ensure smooth order fulfillment. The ideal candidate will have a background in order processing and customer service, strong data entry skills, and the ability to thrive in a fast-paced, team-focused environment.
Position responsibilities include:
· Process customer purchase orders with precision and care
· Reach out to clients to resolve incomplete or unclear order details
· Perform efficient data entry with speed (40+ WPM) and accuracy
· Build and update Excel spreadsheets to support order tracking
· Use your math and problem-solving skills to troubleshoot issues
· Partner with cross-functional teams to support company goals
· Contribute both independently and as a key player on our team
· Take on additional tasks as the business evolves
Qualifications:
· Prior experience in order entry and customer service
· Familiarity with bills of material and spec sheets a big plus
· Strong communication skills and comfort working with all levels of staff
· High School Diploma, or equivalent, Associates degree a plus
Benefits Include:
· Competitive compensation
· Paid Time Off (Sick, Vacation, and holidays)
· Health Benefits (Medical, Dental, and Vision)
· FSA (Flexible Spending Account)
· Life Insurance
· 401k plan
· Employee discounts
· Professional growth: We promote from within.
· Team environment: a fun, fast-paced, friendly and supportive company culture.
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
Work Location: In person
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